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Customers can enjoy up to 4 hours free parking when visiting Castlepoint. There is a 4-hour limit in place to ensure customers of Castlepoint Shopping Park can park easily and that this free service is not abused by those parking for free and heading off site.
If you plan on staying longer you can visit the Management Suite located below JD Sports to register your vehicle for the day. Additionally, we have tablets located inside the M&S Café and Nandos where you can input your information to enjoy a longer stay.
It is not our intention to fine our genuine customers so we have an agreement in place with the car park management company UKPC, that any appeal received which is supported with evidence of their shopping for the day of the ticket, i.e. Receipts or Bank Statements will have their parking charge cancelled.
Motorcyclists visiting Castlepoint are advised to park in a normal car parking bay.