We are very pleased to welcome you back safely!
In line with the Government advice all our stores are open again! We have taken all the precautions to ensure your experience at Castlepoint is safe and enjoyable. There are still some changes to the normal way you navigate the centre please see below what you can expect.
Please follow the below measures in place to keep you safe. Check for updates here on our website and social media pages, as plans may have to change at short notice should new guidance/restrictions be imposed on this area post lockdown
Opening hours may vary from brand to brand so we recommend visiting the individual store pages for the most up to date information.
Keeping safe at Castlepoint
WE ARE OPEN. We've missed you! We will continue to comply with the advice and safety measures from the Government whilst ensuring the safety of our colleagues and customers is our utmost priority. The safety measures we have in place are to ensure that everyone coming into Castlepoint Shopping Park has a safe, enjoyable, and comfortable shopping experience.
The shopping park has remained partially open throughout the COVID-19 pandemic, with a small number of essential stores and services continuing to trade.
We have increased our cleaning procedures and continue to disinfect all touch points such as trolley’s, door handles, toilets and benches regularly. We offer later trading hours and we highly recommend you visit us between the hours of 4pm-8pm to enjoy a quieter and more enjoyable shopping experience. Initially all stores might not be operating usual trading hours so we suggest that you check those on our website before coming for updated information on opening/closing times on individual retailers. To help you plan your shopping trip to Castlepoint you can view the live queue times for all our stores on our website ahead of your visit. We ask visitors to respect social distancing and we have signage displayed across site to encourage this. Each individual store will manage their own limited capacity of customers allowed in the shop at once. Some of our larger stores have organised a queuing system outside to offer everyone a safer shopping experience. We have these measures in place to keep you safe. Check for updates on our website and social media pages, as plans may have to change at short notice should new guidance/restrictions be imposed in this area post lockdown. Opening hours may vary from brand to brand so we recommend visiting the individual store pages for the most up to date information.
What you can expect
The following safety measures are in place to ensure that everyone visiting Castlepoint Shopping Park has a safe and enjoyable shopping experience: