A3060 Castle Lane West

Frequently Asked Questions

Below are some of the most frequently asked questions at Castlepoint. Click on the buttons below to find out more about Castlepoint.


Questions:
Q: Is there internet available at Castlepoint?
Q: Where can I find a Coach/Bus Stop at Castlepoint?
Q: Are there any toilets at Castlepoint and where can I find them?
Q: Where can I find the ATMS (Cashpoints)
Q: Where can I eat at Castlepoint?
Q: Where can I find the Lost Property office?
Q: Where can I find Lakeland and Jessops?
Q: What is the height restriction on the Ground level and Deck level car park?
Q: Where can I order a taxi at Castlepoint?
Q: Is there a Public Telephone at Castlepoint?
Q: Where can I find a Photo booth for photographs?
Answers:
Q: Is there internet available at Castlepoint?
The Management Suite (located underneath Argos) offers free internet access Monday to Friday 9am - 5pm. Wifi is also available in a number of the coffee shops and library. [top]
Q: Where can I find a Coach/Bus Stop at Castlepoint?
There is one Coach Stop and one Bus Stop situated on Hamblin Way, opposite Frankie and Benny's and Nando's. There are two new bus stops for Transdev Yellow Buses by the banks on Hamblin Way. [top]
Q: Are there any toilets at Castlepoint and where can I find them?
There are two toilet blocks situated on ground level only. East Toilets: Situated next to the Management Suite. West Toilets: Situated underneath JD Sports. There are toilets also situated at Shopmobility and within Asda, Sainsbury’s and Marks & Spencer. [top]
Q: Where can I find the ATMS (Cashpoints)
ATMS (Cashpoints) can be found as follows: Two located outside of Asda. One located outside of Sainsbury’s. One located outside of Natwest Bank on Hamblin Way. One located outside of Barclays Bank on Hamblin Way. One located within M&S (lower level). [top]
Q: Where can I eat at Castlepoint?
The following Restaurants/Coffee Shops can be found at Castlepoint: . Costa Coffee – located on the first floor of WHSmith. Café Nero – located within Waterstones. Frankie & Benny’s – located in the East Village. Marks & Spencer - two restaurants; situated on the ground floor and first floor. McDonalds – located within Asda. Nando’s – located within the East Village. Sainsbury’s - one restaurant; situated by Sainsbury's check-outs. [top]
Q: Where can I find the Lost Property office?
The Lost Property office can be found near our Management Suite Office (please call the intercom and our Security team will deal with your query. The Security Team will be able to assist with any query 24 hours a day / 7 days a week. [top]
Q: Where can I find Lakeland and Jessops?
To find Lakeland and Jessops, go to Sainsbury’s, down the travelator and cross over Hamblin Way. The stores can be be located in the West Village. [top]
Q: What is the height restriction on the Ground level and Deck level car park?
Ground level – The height restriction at B & Q is 3.6 metres. The rest of the ground level car park is 2.2 metres. Deck level – 3.3 metres [top]
Q: Where can I order a taxi at Castlepoint?
A taxi can be ordered at the Management Suite, located underneath Argos. Alternatively at the Customer Services Desk within Asda and Sainsbury’s. The telephone number for a local taxi firm is 01202 556677. [top]
Q: Is there a Public Telephone at Castlepoint?
There is a public phone situated within Asda and Sainsbury’s. [top]
Q: Where can I find a Photo booth for photographs?
There is a photobooth situated next to the Management Suite, on ground level, underneath Argos. There is also a photo booth located within the foyesr of Asda & Sainsbury's. [top]