Customer Services
Management Suite
There is a Management Suite located on the ground level,
underneath Argos. The office is open from 10.00am
until 4.00pm. Out of office hours, please use the
intercom adjacent to the office doors and our 24 hour on-site team
will be pleased to help you.
Feedback
If you have a comment or suggestion please contact us on 01202
510050 or email us at info@castlepointshopping.co.uk
Shopmobility
For more
details on Shopmobility, please click here.
Special Needs Customers
At Castlepoint Shopping Park we strive for excellence in terms
of accessibility and customer satisfaction. Castlepoint Shopping
Park is pleased to work closely with Access Dorset. This
partnership helps to ensure that our park remains as popular as
ever with disabled customers. To find out more about Access Dorset
click here www.accessdorset.org.uk
Lost Property
Please go to the Management Suite located on ground level,
underneath Argos (available 24 hours.)
Internet Access
There is free internet access available Monday to Friday 10.00am
- 4.00pm in the Management Suite. Wifi is also available in a
number of the coffee shops.
Toilets
There are two toilet facilities situated on ground level
only. East Toilets: situated next to the Management Suite.
West Toilets: situated underneath Boots.
There are also toilets situated at Shopmobility adjacent to
Hamblin Way opposite Frankie and Bennys and within Asda,
Sainsbury's and Marks & Spencer.
Cashpoints
These can be found outside Asda and outside Sainsbury's. There
is also a cashpoint located outside the Natwest Bank and Barclays
Bank on Hamblin Way. There is another located within Marks and
Spencer (ground level.)
Telephones
There is a public phone situated within Asda and
Sainsbury's.
Post Box
There is a Post Box situated within Sainsbury's, just inside
their store, by the Customer Service Desk. Alternatively,
there is a Post Office/Box located within the parade of shops on
Castle Lane West.
Library
The library, owned by Bournemouth Borough Council, can be
found in the East Village on Hamblin Way. The library has
free internet access and holds a number of events during the course
of the year. For more information, please click on the
link.
http://www.bournemouth.gov.uk/LeisureCultureLibraries/Libraries/BournemouthLibraries.aspx
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PhotoBooths
There is a photobooth situated next to the Management Suite, on
ground level, underneath Argos. There are also booths located
at Asda & Sainsbury's.
Community
Castlepoint is active in the local community. For details click
here.